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Frequently asked questions
Answers to frequently asked questions. Didn't find the right answer?
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- Task lights
- Task lights
- retailers.
- Shipping & returns
What level of illumination do I need?
That depends on the visual task. Where the smallest parts are processed, high visual requirements are required. For example in dental laboratories, watchmaking workshops, goldsmith work places, model making workshops or in activities such as e.g. B. fly tying or fine work in your own hobby workshop, you should always pay attention to the right lighting. You can reach us at any time during our opening hours for comprehensive advice.
Should I buy a pull pendant light or an articulated light?
That is the decision of the user. Both variants have the identical light. If you want to keep the table free, use a pull pendant light. If you don't want a hanging from the ceiling, use the articulated light. If you want the lamp head close to the work object because this corresponds to the individual way of working or because the visual task requires it, you should always use an articulated lamp! If lighting is required for the entire room and the work surface, the interaction of the two variants can ensure an even better lighting atmosphere.
At what intervals should a fluorescent lamp be changed?
Every 4 years. Then the light quality, illuminance, color temperature, color rendering has decreased so much that an exchange is recommended!
Which attachment do I use at my workplace?
Depending on the application requirements, there are a number of different mounting options for your RMD task light. You can choose from: screw-on flange, table clamp, wall bracket and table base. Make an impression for yourself and see under the tab "Accessories' to determine which attachment is suitable for your model.
How do I become a dealer?
You can contact us in several ways. By phone, email or simply register as a dealer. We get talking every step of the way. We look forward to you! 😉
Do I get different prices as a dealer?
Naturally! As a retailer, you will receive adjusted prices from us. Feel free to contact us and give us your company data for further information. Here you can easily send us your data!
How long do I have to wait for my task light to be delivered?
If the lamp is in stock, you will usually receive your RMD workplace lamp after approx. 3-7 working days. If the lamp is not immediately available, delivery will take approx. 1-3 weeks. When ordering larger quantities, partial deliveries are possible! However, please note that there may be delays in delivery due to the current situation. Please contact us to find out your exact delivery date.
How does the return work?
You are not satisfied with your lamp? In this case, you can withdraw from the purchase contract in compliance with the statutory cancellation period of 14 days. For this we ask you register return. After checking your data, you will receive a return slip from us, which you only have to attach to the original packaging and send the package back to us via a GLS shop. The costs for the return via a parcel shop are free of charge.