Questions about my account & dealer

Here you will find answers to frequently asked questions about Dealer and private customer account.

If you cannot log in because you have forgotten your password, you can Login area via the link "Forgot Password?" request a new password. You will then receive an email in which you will find a link through which you can reset your old password and assign a new password.

In this case, you can easily log in to the “login area” and change your address details in the “My Account” area under the “Addresses” tab. Please note that the delivery address can no longer be adjusted for current orders.

If you have set up an account with us, you also have the option of deleting it. You can delete your account at any time under the “My Account” tab at the bottom of the page. At the same time, all stored data will be deleted.

RMD dealers can register via the “Dealer” tab. As soon as you have submitted your data, we will take care of checking the data and activating it. You can also download current price lists and catalogs in the dealer area. As soon as you have been activated, you have the opportunity to buy products at your individual conditions and also send them directly to your customer.

Naturally! As a retailer, you will receive adjusted prices from us. Feel free to contact us and give us your company data for further information.

To order as a retailer and receive your individual conditions, please log in to your retailer profile. After successful registration, you can add the desired products to the shopping cart as usual and complete the order in a few steps. Delivery directly to your customer is also possible.

How can we help you?

Here you will find answers to frequently asked questions and information on support topics.

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